Category
Customer Support
How customer service, support, and help-desk software ranks when AI assistants answer support-tooling questions.
10
Brands
52
Avg Score
Customer Support tools AI assistants recommend
The products ChatGPT, Claude and Gemini named most often in 240 answers to questions about the 10 customer support brands below, from each brand's latest scan (most recent Oct 28, 2026). A product is counted once per answer that names it.
- 1Intercom114 answers
- 2Zendesk111 answers
- 3Freshdesk71 answers
- 4HubSpot Service Hub53 answers
- 5Salesforce Service Cloud51 answers
- 6Gorgias45 answers
- 7Ada44 answers
- 8Drift35 answers
- 9Help Scout32 answers
- 10Salesforce22 answers
- 11Tidio20 answers
- 12Kustomer19 answers
- 13Zendesk AI19 answers
- 14Sierra17 answers
- 15Freshworks15 answers
ChatGPT names most
- Intercom31
- Zendesk30
- Salesforce Service Cloud28
- Ada18
- Gorgias18
Claude names most
- Intercom52
- Zendesk52
- Freshdesk43
- Drift34
- HubSpot Service Hub31
Gemini names most
- Intercom31
- Zendesk29
- Ada13
- Freshdesk11
- Kustomer11
Customer Support rankings
12345678910
94
Intercom
intercom.comAI-powered customer service helpdesk
96%
mentions
Excellent
93
Zendesk
zendesk.comAI-powered customer service platform
92%
mentions
Excellent
80
Front
front.comcollaborative customer service platform
92%
mentions
Excellent
80
Gorgias
gorgias.comecommerce conversational AI and helpdesk software
92%
mentions
Excellent
70
Freshdesk
freshdesk.comAI-powered customer service helpdesk software
88%
mentions
Good Visibility
47
Help Scout
helpscout.comAI customer support help desk software
58%
mentions
Low Visibility
33
Crisp
crisp.chatAI customer support messaging platform
42%
mentions
Barely Visible
13
ProductBridge
productbridge.ioAI customer support and feedback software
17%
mentions
Invisible
7
Leadblanc
leadblanc.comomnichannel AI customer support agent
8%
mentions
Invisible
3
Luel
luel.aiautonomous AI customer support agents
4%
mentions
Invisible
Other categories
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